How to change payment on spotify app not responding
Spotify support tell me the only way round this is for them to cancel your subscription then you can go back and renew it with your new card details. I am trying to upgrade from a free trial to a premium account, I get to the page where it will ask me to enter my payment details but all I am getting is a blank screen. I think it might be trying to authorise my old card but obviously can't. Sorry for any inconvenience caused. My credit card's recently been cancelled, and so my most recent payment for my Premium subsciption failed. This is all done on Mozilla Firefox. Solved Replies Last update: Thank you so much for chiming in, Sbrar! I recommend reaching out to Spotify Support. This has happened several times over the last couple of days.
is no support every time I click the subscribe button. Has anyone else had this problem? And how can I fix it and change my payment details?. UPDATE PAYMENT DETAILS NOT WORKING I got a new card from my bank a couple weeks ago, well I went to update my payment settings on Spotify, but whenever I load the page to change it.
I used safari on iPhone. Solved: I want to change my credit card inormation, or at the very least swith my payment I can not change payment method 7 people had this problem.
Are you still currently on Premium? Also, if the payment website is down I'd be notified. How to change Premium subscription. Spotify support tell me the only way round this is for them to cancel your subscription then you can go back and renew it with your new card details. We will fix it as soon as possible.
Solved Can't change payment method The Spotify Community
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|I can't update my payment details at all.
after having some problems with PayPal I tried to change my method of payment to credit card. Solved: My credit card's recently been cancelled, and so my most recent payment for my 'Change payment details' page not loading properly 2 people had this problem.
Reply Help · Gift · Web Player · Free Mobile App. Solved: I am trying to change my payment info but I can't find the link in subscription! the link in subscription! Solved! Go to Solution. 2 people had this problem.
Hopefully they end up helping with the issue. How to change Premium subscription. Home Payment Help Why isn't my Premium subscription working?
If you subscribe to Premium through another company e. The page hasnt changed at all therefore I am not able to update my payment details and at risk of losing my subscription because of this.
I can't update my payment details at all The Spotify Community
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|I did what you said and it worked perfectly for me. All forum topics Previous Topic Next Topic.
I've tried to follow the steps listed on the website to reset my payment details, but every time I get to the 'Change payment details' page it just continually loads without finishing. Charged twice per month.
The page hasnt changed at all therefore I am not able to update my payment details and at risk of losing my subscription because of this. I'm still having trouble.
Help · Gift · Web Player · Free Mobile App. Hi, My card listed with you guys is set to expire and so I wanted to my bank and they said everything is fine and it's a problem on your end.
I can't change my payment details The Spotify Community
Solved: I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. I've also had problems with this, and I have gone to the link posted however it says that there is an error in.
Home Payment Help Why isn't my Premium subscription working?
If you don't know how to empty it just give a shout and I'll explain. Same thing is happening to me: The problem is that when I go to subscriptions and click the update button to change my mayment method it orings me back to the exact same page. Spotify support is terrible. Solved Replies Last update: Is it when you try to access the form, or when you try to submit it, or a completely different moment?